CPCS General Training

Updated 01/06/2023

Pharmacists providing the CPCS must read the service specification and the CPCS Toolkit to be clear on what is expected of them and how the CPCS should be provided.

The necessary knowledge and skills required are a core competency for all pharmacists, but those wishing to provide the CPCS should ensure that they:

  • are able to explain the service to patients and carers;
  • have an up-to-date understanding of the Human Medicines Regulations;
  • are able to communicate with and advise patients appropriately and effectively on low acuity conditions;
  • are able to assess the clinical needs of patients, including the identification of red flags; and
  • are able to act on the referrals received and make appropriate referrals to other NHS services and healthcare professionals.

A CPCS self-assessment tool is available on the NHSBSA website to help pharmacists to assess their learning needs in relation to the service.

Pharmacists wanting to further develop their history taking, red flag identification and clinical assessment skills may find the following helpful:

  • CPPE CPCS Essential Skills Programme: This programme consists of a a self-directed e-course and a single online workshop (hosted by CPPE). You must complete both components (the e-course and attend the online workshop) to meet the learning objectives